# Reduce response times, increase satisfaction

Enable fast and accurate responses to customers by empowering support reps with quick access to information buried in historical tickets, support docs, and product wikis.

### “Dashworks has been a life changer for our support organization, and we love it!”

Karina Becerra  
Director of Customer Advocacy, Podium

## Automate answers to internal FAQs

Free your support team from answering the same questions repeatedly. Dashworks can instantly provide answers to frequently asked questions, allowing your team to focus on more complex issues. Leverage Dashworks' Slackbot integration to provide instant answers within your existing channels.

## Troubleshoot technical issues faster

No more waiting for product or engineering. Get immediate help with resolving product issues by surfacing answers from previous tickets, help articles, product wikis, and Slack threads.

## Accelerate new hire onboarding

Reduce the time it takes to onboard new support reps. With Dashworks, new hires can instantly access all necessary information, including policies and product documentation, allowing them to become productive from day one.

## Integrate your entire support stack

Connect Dashworks to the apps you use every day within seconds.

[View all Integrations](https://www.dashworks.ai/integrations)

Zendesk

Salesforce

Intercom

Confluence

Slack

Jira

Help Scout

Guru

Front

ServiceNow

HubSpot

Notion